Responsible Gaming
Gaming Should Be Entertainment
Online casino gaming is designed to be a form of entertainment only. It should never be viewed as a way to earn money, pay bills, or solve financial problems. Remember that the house always has a mathematical advantage, and there is no guaranteed way to win. Play only with money you can afford to lose and never gamble more than you can comfortably spend.
Age Verification
You must be 18 years of age or older to gamble online in New Zealand. If you are under the legal gambling age, you are not permitted to use any online casino services. We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling: Concealing your gambling activities from family or friends
- Loss of Control: Being unable to stop gambling or stick to limits you've set
- Neglecting Responsibilities: Missing work, school, or family commitments to gamble
- Increased Spending: Needing to gamble with larger amounts to get the same excitement
- Borrowing Money: Taking loans or using credit to fund gambling
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Gambling as Escape: Using gambling to cope with stress, anxiety, or depression
- Failed Attempts to Quit: Repeatedly trying to cut back or stop without success
If you recognize any of these signs in yourself, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose
- Betting Limits: Restrict the size of individual bets
- Reality Checks: Receive regular reminders of how long you've been gambling
- Time-Out: Take a mandatory break from gambling for a set period
- Self-Exclusion: Exclude yourself from gambling for a specified period (typically 6 months or longer)
We recommend using these tools as part of your responsible gaming strategy. Check your casino's responsible gaming settings to activate these features.
Support & Help Organizations
If you or someone you know is struggling with problem gambling, help is available from these organizations:
New Zealand
- Problem Gambling Foundation – Free, confidential support and counseling
www.problemgambling.nz
Phone: 0800 664 262 (24/7 Helpline) - Gambling Harm Support Services – Local community-based support
Available through your District Health Board
International Organizations (Also Serving Online Gamblers)
- GamCare (UK) – Support for online gamblers worldwide
www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme for online gambling
www.gamstop.co.uk - Gambling Help Online (Australia) – Free counseling and support
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Resources and support services
www.responsiblegambling.org - National Council on Problem Gambling (USA) – Helpline and resources
www.ncpgambling.org
If You Need Help
Don't wait—seek help today if you think you have a problem with gambling. Problem gambling is a treatable condition, and support is available. Reach out to the Problem Gambling Foundation or your local health provider. You can also contact the organizations listed above for confidential advice and support.
Remember: asking for help is a sign of strength, not weakness. Recovery is possible.